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Author Q&A – Performance Management for the Oil, Gas, and Process Industries
Ask an Expert
Name: Robert Bruce Hey
1. What is your particular area of expertise?
Operational performance management of process plants.
2. How would you explain your current work to a stranger on a bus?
I assist in maximizing production of products using continuous processes. For example, making the most of producing electricity from a raw material such as coal.
3. Where do you carry out most of your work?
In the Middle East and South East Asia.
4. What first inspired you to study your subject matter?
When I participated in obtaining ISO 9001 certification for a certain company. This prompted me to think about using a systems/holistic approach rather than just getting a certificate or another ‘piece of paper’ to stick on the wall.
5. What’s the most exciting part of your job?
Interacting with highly motivated people.
6. What keeps you awake at night?
The awareness that not everyone is motivated to attain the highest levels of safety in their work environment.
7. What false preconceptions do people have about your job?
The perception of a consultant is that ‘he borrows your watch to tell you the time, and then charges you to do it’!
People think that a consultant can instantly fix their problems, whereas in reality there has to be both a sponsor and a champion within the company for any problem solving to take place. A consultant can only facilitate the process. The sponsor and the champion will have to live with the outcome of any intervention and should therefore be committed to ensure agreed improvements take place.
8. What’s the most interesting thing you’ve learned this week?
How to build an environmentally-friendly beach house in Malaysia using only locally sourced materials.
9. What do you think will be the next big discovery or development in your field?
Internet communication through power lines with centralized control of electricity production and consumption.
10. What are the biggest pain points in the industry?
Too much focus on short term profit to the detriment of long term integrity of physical assets.
11. How have you used books for your own professional research and how has it influenced your work, research or thinking, or help you solve a problem in your field? What outcome did it lead to?
I have used books, standards, research papers and websites to research my book. The research has helped clarify what I needed to write and how to lay the work out in a readable fashion. The use of mind mapping helped me get order in the format and sequencing of ideas in the book. To hold the attention of the reader, I found that stories embed the theory in a far more effective way than just stating facts. Also the use of color diagrams and pictures make things easier to explain.
The creation of a book nowadays is challenging, as most people go on the internet to get the information they need and do not sit down to read a book. The production of an e-book has made it easier for the reader to instantly jump to a reference elsewhere in the book or on the internet.
While researching for my book, it became abundantly clear to me that we all waste energy without thinking of the long term effect of global warming. The outcome is that we all have to look at our energy consumption and decide what to focus on to reduce our collective environmental footprint.
- Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries
- Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker
- Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety
- Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting
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